Skip to content
On this page

Occasional internal errors

Companies House seems to have an issue with their API that causes it to occasionally reject requests due to an internal error.

504 Gateway Time-out

Sometimes a good request is rejected with this response (usually after about 40 seconds):

504 Gateway Time-out
<html><body><h1>504 Gateway Time-out</h1>
The server didn't respond in time.
</body></html>

502 Bad Gateway

Other times it responds like this (usually after between 5 and 30 seconds):

502 Bad Gateway
<html><body><h1>502 Bad Gateway</h1>
The server returned an invalid or incomplete response.
</body></html>

503 Service Unavailable

Another possible error response (usually immediately):

503 Service Unavailable
<html><body><h1>503 Service Unavailable</h1>
No server is available to handle this request.
</body></html>

This doesn't appear to depend at all on the client or the request.

User reports

These are some posts on the developer forum from developers who have experienced this error:

Made with ♥ by Brian Evans